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Dangerous and ill-considered product. There is no ...

Dangerous and ill-considered product. There is no indication on the tap for hot or cold and unlike almost all taps, hot water comes out when the handle is down (see photo). This is totally illogical and also dangerous with children. Practically everyone who comes to me and uses the tap burns their hands. In addition, already had several failures. In short, spent a lot of money for a lot of annoyance. Quooker do something about it!
Update: Quooker says that I can fix it myself by reversing the hoses, but I can't just do that without installing longer pipes. I would say send someone over to REALLY fix the problem.

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