Unfortunately, I'm just having trouble with DPD .....

Unfortunately, I'm just having trouble with DPD ... Either the packages are broken or the doorbell doesn't even ring. Our entrance can be seen from the street and everyone can take it with them. When the delivery person accidentally rang the bell and brought a broken package, I pointed this out to him. His reaction to that was to tear the package out of my hand without a word and leave. When I asked him what he was doing I got the answer "You said broken, I'll take it with me again!" instead of opening the box with me and looking to see if something is broken, what would be the normal course, I got an unfriendly, sloppy answer for his mistake!
My conclusion is that I try to change the shipping company for every sender who sends with DPD, but I even pay more shipping, the main thing is not DPD!