I can't even rate this 1 star and would give it a ...

I can't even rate this 1 star and would give it a minus 5 stars. I would avoid this place and feel guilty that we chose this for our mother. My 95 year old mother was appalled in the treatment given to her after under hip surgery. Nurses seem to be uncaring and don't even smile, The night staff is the worse.

One nurse came to her in the morning and was like a drill searjant telling her she needs to get out of bed. When she mentioned she couldn't suddenly she became surgery sweet on her. Same nurse came to give her her medication and my mother didn't recognize the pills and she said they weren't hers. She said that she would come back with the proper medication and never did. Nurse was reported and was under investigation. My mother told her to stay away from her and not to come near her again. My mother had physiotherapy that day and mentioned it to the physiotherapist who reported it and the nurse was under investigation. She never received her medication since the nurse documented that she received it so they couldn't t give it again. My mother told that nurse never to come near her again.

Since the incident my mother was finally treated with kindness and compassion that she deserved. Since then she has seen that nurse twice on that floor so she is still working there.

The food is terrible especially breakfast and lunch which is packaged and not fresh items. Patients have trouble opening them and have to ask staff to assist them Evening meals are a hit or miss and mostly a miss.

I was there with my mother every day for three weeks and heard nothing but complaints from other patients. One told me a story of his roommate who need to go to the bathroom in the middle of the night. He rang the buzzer and finally a nurse came and after an hour took him the bathroom but it was too late and he had urinated in his bed. When the nurse took him back to bed he was told it was o.k. and to go back to bed where he had to lay in urinated sheets.

Another patient checked out early and said that she would continue her exercises at home and didn't want to be there anymore.