Ya it's a nice hotel but the experience with one p...

Ya it's a nice hotel but the experience with one person that destroyed a great stay. Well I am having a great day my wife and child has planned for me. Until we came here. The person that checked us in either had a bad day or something. Or if you have a friend booked you a room that works for Marriott. She gave us such a bad experience checking in that I don't even want to stay. She was giving us a hard time about not having a credit card for a deposit. We never had to give a deposit before. We had to give her all our cash for the deposit and she quietly said "its what we do here." Her name it rina no smile no welcoming feeling at all. We like staying with courtyard. But this experience made us not want to come back to this hotel location ever again. She made us feel like we don't deserve to be at this hotel. Usually if you get put in a room that is beside a elevator they ask if you mind first . She didnt even tell us about it.she needs to be else where then a customer service job. I'm not happy about this experience at all. I'm going to talk to our friend about this.