Review of Saks Incorporated

4 years ago

hi,

hi,

Living in Dubai, and not to Bragg, the quality of customer service in high-ends and luxury stores are unlivable! Which bring me to my bad experience at Saks here. I start shopping here after we moved here and on one of my visits to the store, I was dressed in casual that day with a L.V wallet and no bag, and I was checking out some of the products when a saleswoman, older lady, start approaching me and asked me if she can help. I kindly told her am just checking the proudest for ingredients and what have you , however I didn't realize it at first but she kind start shadowing me and following me around as I moved in the store! I relay felt uncomfortable and I left. I do haw an accent with olive complications with brown hair, I told my husband what had happens, he is American with all the qualities of Caucasian man , he explain to me the sad and disappointing reality of some closed minded people has here. I been in Al for few years now and I only can count on one hand the number of biased incident I had, have wonderful neighbors and friends. Anyway, I have stopped shopping there and do my shopping online (much better and larger collection), or when we are traveling to another city. It is kind of let down to their customers that Saks doesn't train their sale associate about diversity and that time had changed. There are more customer s diversity that your old white lady they are used too! I thought about filling a complain, but the truth is I hate confrontations, may be some day!
Thank you all