I wanted to put zero stars, but that wasn't an opt...

I wanted to put zero stars, but that wasn't an option.
Horrible. Unprofessional. STAY AWAY!!!
PSE Event Housing was responsible for the hotel accommodations for a hockey showcase we were going to June, 2020. I paid my $64 booking deposit to them, and then the showcase was cancelled due to COVID. I received an email that they would reach out to me for help in rescheduling my hotel for the new showcase date, but no one ever did. I emailed them and received autogenerated responses that "my case has been resolved" when it hasn't. I call all the phone numbers listed in their emails and on their website and get a recording that "this number is temporarily unavailable." I will never book with them again.