Marlene Fonts

Review of Embassy Suites West Palm Beach

Bad experience, we chose this place to spend our V...

Bad experience, we chose this place to spend our Valentine's night because it was close to our final destination and we love Hilton when we arrived, we asked the receptionist if the room was nice ? and it was good for our Valentine's night ? He said yes, that's perfect. Incredible !!! to arrive in a room surprise !!with two double beds. What is this? we call, we send text, email and nothing. When you wake up, they tell you breakfast includes and it ends at 9:00 am where that exists ? Very important reservation Monday or Tuesday they come Inside your room for TV service 9:00 am . If You call the reception and no good morning no nothing . And sorry about that is not a customer respond. For sure we never combat.