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AndMa Hoh
Review of Netfactory

3 years ago

I've been looking for a more powerful personal com...

I've been looking for a more powerful personal computer for quite some time when I became aware of the store because I had to pick up a UPS package there.
After a short request, I was then referred to a colleague (Mr. Radovic), who would be more familiar with such PCs.
This was then very well advised by e-mail (because we could not meet in person because of my working hours) very well. After a few emails, it was then staked out what kind of PC is the right one for me (here was also paid attention to the price-performance and not just the most expensive parts taken).
After I have commissioned the PC, it came then unfortunately once to delivery difficulties (housing) and once was already delivered part faulty, which then delayed everything.
After describing the situation, Mr Radovic approached me at the price.
Meanwhile I have the PC 2 weeks and I am very satisfied.

All in all, I have very little to complain about. A small point of criticism might be the communication between technician / Mr. Radovic and me after placing the order, because I was not informed after the delivery bottleneck of the case and had hopes to get the PC earlier and then had to call myself to go to the PC ask (a short e-mail with the current state would have been nice :)).
But such delays can happen in any case and since I then benefits were offered, I think that's not too tragic.

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