This is the worst company! Please do not have any...

This is the worst company! Please do not have anything to do with the very poor service and lies! I have an excellent record of paying my mortgage payment and I have a lot of equity so this company repeatedly sent letters to me that it will be easy for to you to refinance and get some extra cash. I thought this would be great since I have a child about to go to college. It is a long story of frustration and wasted time but at the very end they declined my refinance because of their failure to get all the information. They chose not to get all the information. I believe they were planning all along to decline my refi. I am looking for a new finance company that would treat me like a human being.