Tim Miller

Review of Tansky Sawmill Toyota

I purchased my first Prius at Tansky Sawmill Toyot...

I purchased my first Prius at Tansky Sawmill Toyota in 2005. I kept that car in great condition and it ran perfectly for nine years, that is, until it was recently hit by another vehicle in an intersection. It was totaled and I was devastated. But, in the back of my mind, I had been debating whether or not it might be time to get a new car anyway. The collision made that decision easy. My first experience with Tansky Sawmill Toyota in 2005 was such a good one that I didn t think twice about going back to start looking for a new car. Within moments of entering the showroom, I was welcomed by Richard Norman. I explained to Richard that I had absolutely no intention of buying a car that evening. I was only there to look. Richard respected that I was just beginning my car hunting process. He was patient and informative as I asked questions and described what I was looking for (in another Prius, of course). He set me up with a test drive in two vehicles: a 2014 Prius and a 2015 Prius. I immediately fell in love with the newer model. It had many of the features I had always wanted, but never had, in my old Prius. I knew, at that point, that the 2015 was the car for me, but I needed to make sure that I got a good deal. I got on my iphone and started researching a few reliable sites online to determine what the 2015 Prius should cost in my area. Richard gave me my space and after I had done quite a bit of research, Richard asked me to have a seat and asked what price I had come up with. I told him. After excusing himself and briefly stepping away from the desk, Richard returned with a piece of paper showing a price well below what I shown him. Even so, I wanted to make absolutely certain that I was getting a great deal, so I started asking if he could throw in a series of add-ons. After I had nearly exhausted my wish-list , Richard was still able to offer me a better price than I believed I could have found anywhere else in the area. I happily signed on the dotted line that night. I had just encountered a great car buying experience. I knew that I had gotten a good price on a great car and I had done so, without enduring pressure or manipulation. Richard Norman guided me through the entire car buying experience with enthusiasm, patience and integrity. I will gladly recommend Richard Norman and Tansky Sawmill Toyota to my friends and family in the future.