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Pierre Rubio

3 years ago

We came to the hotel as a family with 3 children. ...

We came to the hotel as a family with 3 children. Big disappointment from all points of view, especially regarding hygiene. Upon entering the bedroom, the tiled floor sticks underfoot, a horrible smell of vomit in the bathroom. We even found a cockroach there. (Cf photo attached)

The swimming pool is not talking about it! It is not maintained, the water is cloudy, hair is floating on the surface.

The food is terrible. Not even up to a Flunch.

In short, a huge disappointment! Yet we have come often to the Canaries but have never seen a hotel so poorly run.

Clearly does not deserve its 4 stars!

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