We went to the restaurant multiple times only to f...

We went to the restaurant multiple times only to find large wait times. They host was rarely there and we had to wait a long time just to talk to someone about a table. He actually walked by and ignored us mutliple times before finally even asking my name and party size. Then a group came in that missed their reservation by an hour and the host gave them a table ahead of us. We left. We never did eat there. They have a horrible first impression and they missed out on our business. They need to work on their customer service.