The receptionists have no interest in trying to he...

The receptionists have no interest in trying to help or to do the right thing. We were referred to this location twice and they never reached out to schedule the procedure. They were then called by our referring nurse and they were told it was an urgent situation. They said they would call us right back and they did not. We waited 4 days for calls. Finally we called them and they said they did not have an opening until 5 days out. Which would have made it an 8 day wait altogether. They are suppose to be same or next day appointment for us. So we went with the Raleigh location who did get us in next day. This place lied to our nurse saying once that they did not receive our referral, but on a later call another worker confirmed they received all of the referrals. Poor customer service with no integrity.