C

Chunky Custard

4 years ago

BUYER BEWARE!! These guys are NOT your friends! Ou...

BUYER BEWARE!! These guys are NOT your friends! Our holiday experience was not only upset but completely destroyed by their lies and dishonesty. We thought we could live with the fact the property looked NOTHING like the bright blue and airy, sunny images, or the fact the house had suddenly lost a bathroom AND a bedroom when we arrived, and the sea view promised on the listing ( we could see the roof of the 2 story house next door though, great tiles!)
Then we were charged for damage not done by us but by earlier holiday goers and never discovered, then charged a cleaning fee despite being told it would be waived if we cleaned up, and had the ignonimity of the rental manager turning up at the house unannounced during our stay!!

Then several weeks after the trip there was another $220 credit card debit from our account, and no-one at the office could tell us what it was for and refused a refund! I had to take it up with my bank before it was reversed. In the running for the WORST COMPANY EVER.

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