April Russell

Review of Corporate travel planners

I received a flyer at my work via fax from an "All...

I received a flyer at my work via fax from an "All Inclusive Luxury Resort" company that promised for a limited time to receive corporate rates for $159 per person to Cancun, Cabo, Hawaii, Jamaica, Bahamas, ect. It seemed too good to be true, so I called to see what the details were. Talked with a man from San Antonio, Texas, he said he talked to his boss and there was space available for two reservation (me and my husband) to Cabo. After finding out more details, I asked for the company name and website so I could do some research. He directed me to the company website and said "Do you see it? We have an A++ rating with the BBB. Do you see it? I would like to remind you that this call is being recorded for quality assurance for the BBB because we have an A++ rating with them." I said "Ok, now would I pay today or could I hold my reservation and then pay when I decide on which resort to choose." He said "So you want to hold the reservation without paying first?" and I said " Yes." And then the line went dead. I doubt it was an accident that it went dead. So that leads me to believe they only want the money, didn't even try to work anything out or change my mind to pay today. Great customer service, good luck to anyone else who falls into this trap!