Patrick Fosgate

Review of Georgia Hand, Shoulder, and El...

I'm sure the doctors at this practice are very tal...

I'm sure the doctors at this practice are very talented and nice people but the office staff is incredibly inconsiderate! I booked an appointment with Dr. Payne 3 weeks in advance. He came highly recommended. I drove 2 hours from NC to ATL just for this appointment. They call me the DAY BEFORE my appointment, after I had driven down, to tell me that they won't accept my exchange insurance!! They wasted my time and cared little about it on the phone. Why couldn't they have called me back the day that I booked the appt or even a couple days after to tell me that they won't accept my insurance?!! Now my hands are still in constant pain and I'm having to search for another hand doctor. Thanks for nothing!