J

Joseph Currin

4 years ago

Paid $100 for a round trip ticket. On my return ri...

Paid $100 for a round trip ticket. On my return ride was taken half way and then told my ticket was in the wrong form and told a correct ticket was $10. I had no money. They refused to accept payment over the phone or online from a family member. Was told I would be stranded in an unfamiliar town where I knew no one with no money and no cell coverage. The staff was completely unsympathetic. Literally had to bum $10 from a really nice lady that was on the bus. I have taken this same route probably a dozen times and spent upwards of $1000 with this company. They will never see my business again, all over their complete inflexibility over demanding $10 but refusing all my methods of payment.

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