J

Jessie Gray

3 years ago

we usually love planet hollywood because of the lo...

we usually love planet hollywood because of the location, but it was not the best experience this time. we booked a king size bed and of course got up to our first room to find 2 queen beds. There was electrical wires coming out of one of the walls. There were weird bleach looking stains on the ground. we only asked to have our room cleaned 1 out of 3 days and even put the sign on the door requesting it and they still didn't get it done. we had to go downstairs to get new keys 3 times because ours stopped working at least once a day. we will definitely be spending the extra money to stay at the cosmo next time.

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