Very disappointing!

Very disappointing!
We had booked a weekend away with friends and chose the 3 bed villa. We definitely weren't delivered the room shown in the photos online.
The kitchen wasn't equipped, we called reception for some champagne glasses, and we were told they had run out. Run out of champagne glasses, at a wedding venue in Wine Country!! Unbelievable
Each plate in the cupboard was dirty, covered in baked in, old food. We had to request clean plates.
The water jug had lipstick around the rim from its last use! Avoid everything in the kitchen, just disgusting.

The dishwasher was broken..
The bed sheets were dirty

The only positive is the location, but we wouldn't recommend the Cypress Lakes Resort.

Definitely not what we expected. Overall very disappointed and would never return.