J

J DB

4 years ago

Very unprofessional. Never received responses by p...

Very unprofessional. Never received responses by phone, email or mail regarding a payment they were supposed to make. One person doesn't know what the other person is doing. You are put on hold for 10-20 minutes at a time. Sometimes no one even answers the phone at all. Have been told for months, that the check went out in the mail. They even gave a check number. The AP department always claims they put it in the mail.
Looks like this is common for them.
I sent them to collections and the collections officer told me they are already pursuing them for three other companies too. Not a surprise.

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