From the start of the buying process was given so ...

From the start of the buying process was given so much inaccurate information , promises were made but never fullfilled . I'd call it sharp practice , very misleading . Eg. Your garden will be rotavated & turfed ...I exchanged contracts & the next day the site manager told me that it wasn't going to happen . He said it was my fault , I should have known to negotiate for this ! I could write a book ( horror story ) about this company. They say built with pride , it would be laughable , but I'm on the receiving end of all the terrible mess they left me with . In total over 100 'snags' .... many have been remeded , what a nightmare process. The same people who made the mess/ errors/ bad & dangerous workmanship are sent to remedy the faults ! The last time someone came to try & put right some snags ( a site handyman ) I asked him to stop what he was doing because he clearly is not a bricklayer , decorator or groundworker. What a mess he was making, clearly doesn't know what he was doing at all. Apparently they use a site handyman because it's cheaper !
I'm despairing of this shambles of a company , even the workmen they employ have told we new residents the company cuts so many corners, pay as little as possible & employ some rather suspect contractors to do work that is very suspect , ie mis measuring a garage door opening , then when the roof was on the site manager discovered it & then a still saw was used to cut down the side of the opening to make it wide enough to put a garage door on .
My 'snags ' have included, rear door not locking , left on two consecutive weekends, I had to stack chairs in front of door as I was very scared someone could walk in ! I live on my own & I'm a pensioner . Initialy someone from the site came to fix it, it locked for a few days then the same problem happened. 3 times In all I had the same problem , then I rung the regional manager, it was only fixed properly after that.
The front door had the same problem but fixed on 2cnd attempt . ,Sockets wired wrongly , down lights not working in bathroom, pavers to side path uneven & loose. Oven not screwed into housing, dishwasher not screwed into housing, plinths cut badly, gaps of more than an inch, soffits not fitted evenly, big gaps . Towel rail bathroom rusty patch on , clearly damaged. Vinyl flooring damaged, deep cuts, window frames damaged to 3 rooms. Door edges look as if they have been cut with a dull saw, splinters down edges of all doors, vinyl fitted so badly my removal men just laughed ! Brickwork so badly done , incorrect on corbles , had to be re- done, roof valleys on my bungalow & two close by had to be re-done, 4 attempts & still not right. Fire door has such a gap around it that it's definately not a fire door if the draught can blow the draught excluder away from the door !
Brickwork needs pointing in over 60 places, it has never been cleaned of gobbo , a discrace .
The pavers are also covered in gobbo , promises to do these jobs never come to fruition. This list is an example of snags , there are many more !
Buyers beware !!!!!!
I'm tired of asking for all the snags to be remedied. If you telephone the main office the staff there never pass on messages or seem interested in any problems, we are all so angry & frustrated at Nettleham Chase . I deeply regret buying here , several other residents feel the same way.