Evan Williams

Review of TNT Express

Had a parcel shipped from the US paying premium pr...

Had a parcel shipped from the US paying premium price for express so i could track and know which day to stay home from work to receive, seeing as they say it will be there between 9am-5pm (as if that gives you any idea).
So nothing comes that day. Check the tracking later that night to see "customer not home". No card left, so clearly the driver never even came.
Rung customer service to see if i can try and arrange at least a rough time of when the driver could be here, no luck.
Rang again in the morning to see if they could contact driver for a rough eta. Apparently they can't send a message to him until at least 2pm.
Parcel arrived after having to take yet another day off work all day to wait. Driver was quiet rude too as well.
Wont be using them again. Go with DHL.