Mike Cahn

Review of Bullet HQ

Interface is pretty good, considering it is web ba...

Interface is pretty good, considering it is web based.
I got it originally for the sales side -- it is easy to create invoices which are automatically sent out and customers can pay online and the payment is recorded. All great.
On the expenses side it is just ok - does the job.
Reconciliation works, but is a real weak point of the system. It is let down not just by the inevitable slower performance of any web-based system, but also by extra steps needed for things that really shouldn't be necessary. As an example, during reconciliation, let's say you come across a bank charge and you want to create a new transaction. So click to create new transaction, click to select Journal Entry (there's no shortcut for bank charge), enter in details including selecting the Bank Charges account from the dropdown. Click to save. Click to confirm. Back in the reconciliation screen you now need to scroll down and find the new transaction and select it and click to match the transaction! Bear in mind every Click requires a roundtrip to their server, so depending on your connection and their server performance, it can feel quite slow. I know it does for me (on a 7meg connection).