Horrible face to face customer service. Wow - I t...

Horrible face to face customer service. Wow - I thought maybe it was me, but after seeing multiple negative customer service experiences, we've decided to take our business elsewhere. I walked in to Tees n More for a quote. We're a small construction business and we're hard on our t-shirts so we spend between $1000 - $2000 a year on shirts for our employees. We've had a negative printing experience in the past, so I brought a sample of a shirt to ensure we got what we need. The ladies at the front counter didn't even look up when I walked in the door. I had to say Hi excuse me after a few seconds of standing there, and when they looked up they didn't smile. I felt like I was intruding on their time. After discussing what we needed, they pointed me up the stairs to the gentleman in the office. After discussing again what we needed with him, I felt like it was a hassle for him to give me a quote. I asked him if he wanted to keep our original shirt as a sample in order to make sure we get exactly what we needed. He said well only if you give us your business. I said ok. He said you'll need to send the artwork and a 50% deposit. I said ok, he took our shirt, turned and tossed it in the corner of his office. I walked in with the full intention of giving him our business. But at that point was feeling nervous about spending that kind of money there. When I asked about sweatshirts, he stayed seated at his desk and pointed me in the general direction of the samples. While I was looking at the samples I had some questions, and he stayed seated at his desk and pointed. Then he picked up his phone and started making phone calls. I left feeling dismissed.