Made the mistake of booking an event here. Told th...

Made the mistake of booking an event here. Told them what my budget was and the max I was willing to pay. Signed a contract and apparently the two departments helping me didn't communicate and I was overcharged $1000. They only ended up refunding me half of that and acted like it was a huge favor. After emailing 2 or 3 times, they ghosted me.