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Luca Omati

3 years ago

I have dealt twice with the secretariat of the Pol...

I have dealt twice with the secretariat of the Polytechnic University of Milan: the first time a very kind lady explained to me in detail what I had to do, answering exhaustively the questions I asked her. (And there 5 stars)
The second time (this morning 28.08.19) a gentleman with a southern accent replied in a very arrogant and annoyed way that if I needed anything the only way was to chat online without even hearing what I needed.
The lack of interest that is perceived is truly shameful ...

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