Just to start I am a Titanium Member and Lifetime ...

Just to start I am a Titanium Member and Lifetime Gold with Marriott. I have called the hotel and chatted via the Marriott application multiple times. My situation is still not handled after 7 attempts.

I called Marriott customer service and was treated like I didn t matter which will more than likely end my desire to stay at any Marriott property.

I had to check out a day early and still was charged for the full stay. I explained my family emergency several times before I left with the folks at the property and booked a new flight home to ensure I didn t get charged.

Now I am stuck with an enormous bill and told that I will have to follow up while dealing with the same family situation.

Beware any changes to your stay!!!! Property and people are incredible and the food was awesome. No reason to leave. I spent a ton of time and money at the resort.