Desmond Ward

Review of Wexas Travel

The holiday booked for May 23rd to Venice and sail...

The holiday booked for May 23rd to Venice and sailing on Oceana has been cancelled. Sadly to date no refund has been offered and no date has been given for the return of my money. I realise that I am protected by Atol and credit card terms but information from Wexus is sparse. It is odd when you book your money is taken instantly but the reverse is not the case. Expecting people over 70 to commit to a future date next year is not acceptable. Companies must except that future business depends on the treatment received now. As a last resort we are entitled to claim through the County Court and will if needs be.