Jake in the Burton Experience shop was awesome. So...

Jake in the Burton Experience shop was awesome. So helpful and chill and quick to attend me out. Curtis, my snowboard instructor was excellent. He really helped me get the hang of snowboarding. Super patient and kind. I would request him personally for any further lesson. Genevieve in ticketing and customer service was TERRIBLE. She was unpatient, unclear and inconsiderate. I was very close to backing out of my lesson because of her tone.