Russ C

Review of Perillo BMW

It's not the first time this dealer offers bad ser...

It's not the first time this dealer offers bad service/experience. First I came for a checkup on my car which was making front suspension noises, they weren't able to figure out the issue and told me to wait, so hopefully if it gets worse they will be able to figure it out.
Anyway, just called them again for a safety recall being instructed by an official BMW letter that the remedy is available and should be performed asap. They told me that the part is not available yet and I will get another letter when ot becomes available, what a BS. Called Northfield BMW anf got an appointment for the recall with no issues. Shame on you Perillo for such unprofessional behavior!