J

Jena Winters

3 years ago

I have been living at Venice Lofts for almost a ye...

I have been living at Venice Lofts for almost a year now and I can confidently say it has been above and beyond my expectations. The staff is incredibly nice, helpful, and welcoming. They treat all of the tenants with respect and kindness. The location is great, the lofts are spacious, and everything is always clean & well kept. In the event something does break, the service staff immediately takes care of the issue. Moving in here was a simple and an easy process. The leasing agent and manager of this location went above and beyond to accompany our needs and continue to do so today. They speak with the tenants before any changes that are made (24/7 concierge changes, etc.) They listen when tenants have something to say and they make the necessary changes to keep them happy. All services provided by the building (trash pickup, hallway vacuuming/cleaning) are constantly kept up on. During the blizzard last winter the Venice Lofts manager herself was outside shoveling peoples way out of the building. That is someone who truly cares about their residents. Some people are impossible to please (negative reviews below) and will be unhappy wherever they are. Don't pay any attention to those posts and come to see the amazing building yourself!

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