Brandon Walkush

Review of Fury Motors

Disappointing experience topped off with an employ...

Disappointing experience topped off with an employee joyriding in my van.

This whole fiasco started over a month ago. My
Van needed warranty work done. I contacted the service desk at fury and the earliest they could get me in was a week and a half out. I dropped my van off for service and checked it out and ya to order some parts.

My van was there for about a week. When I went to pickup my van. Multiple issues I had them fix were not fixed. One of them was the part I waited a week for them to get. It was apparent as soon as I sat down in the vehicle. I went right back in and informed them of the issue. They told me they would have to order a new one. And I was lucky that it has a 2 year warranty on their work. As if I was going to pay for a new one when they replaced it with a broken one.

A week later I receive a call saying the part is in. And I go to schedule an appointment. Thinking since they messed up they d get me in to fix it right away. No. I was told the earliest they could get me in was a couple weeks out.

I bring my vehicle in on that Monday. And they had to order another part for the other issue they didn t fix the first time.

On Wednesday, the day they said they would be done, I get a notification from my vehicle tracker that it started a trip. I was in the middle of something at work. But excited to see if they were finally driving my van to a parking spot. I open the app to see my van PARKED IN SOME RANDOM PERSONS DRIVEWAY! I was about to call the cops thinking someone had grabbed the keys from behind their desk or something. When I see that it starts driving back the same route it had come. The van gets parked back at the dealership.

At this point I figured that the mechanic or someone had taken my van home to grab their lunch. Expecting no one to notice.

When I go to pickup my van. All they have to say is that is indeed the mechanics house and he shouldn t have done that. How could anyone trust a place that won t even say that the employee would be disciplined or something?

TL;DR Mechanic took my van on a joyride to grab his lunch from home thinking no one would notice. Dealership didn t seem to care even after admitting that he shouldn t have been driving it.