Aaron Bornhoft

Review of O'Meara Ford

Shared this on Facebook but also on here. We had o...

Shared this on Facebook but also on here. We had our worst experience at a auto dealer here. We somehow manage to make a car purchase nearly every year. I ll break down the multiple layers of horrible experience you hate at a car dealer all found at Omera-

First we called to see if they purchase vehicles outright. The receptionist checked and said the used car manager would considered purchasing the car without trading in.

Brought the car in, first your greeted with high pressured sales people. Our guy who we informed we were just there to have the car appraised and try to sell it directly for a quick sale. Told him we didn t need a 2nd car and he proceeded to bring us inside. Well he did his job and got us entertained a vehicle we ve previously owned and would consider. So they appraised our car- used car manager visually looked at the car, test drove our car, then gave us a fair trade in value! So far so good. Then it just turned bad- they had my wife test drive the car she liked and came back with the good trade in offer on her car and a absolutely horrible offer on the car they wanted to sell. The price they had offered on a 2016 Jeep Renegade could get you a brand new 2018 top of the line every feature offered on it for that price. Think it said $32,000 for the used Renegade which of you look at new ones- you can get brand new with more features than this one for less. So they tried to screw us over on the purchase price probably almost double the value the Renegade should have been worth. So she thankfully knew pricing and said absolutely not. She told them she just wanted to sell the car and forget about trading in. This is when it got worse, her sales person and the used car manger were laughing at her behind her back and she walked up on them talking about her after taking a long time inbetween negotiations. Extremely unprofessional and they were trying to rip her off. Then it got weird- the guy told her they don t buy cars outright (even though we called and that s why we came), told her to go to Echopark. Then he walked away and came back and offered her $13,900 for her car. Which was more than when we were going to trade in! This is why it was weird to come back and offer more. The used car manager went outside looked at the car which he already had before came back in and said there not going to buy a hail damaged car. So our first complaint was be honest when you first saw the car that you didn t want to deal with the damaged car. But instead they tried to rip us off on a trade in to make up the money for the hail damage car. They were unprofessional, highly pressuring like most people hate, and just a overall bad experience. We wasted nearly 2 hours here. We recommend you take their own advice and go to Echo Park or we actually went to Carmax down the street and had a great experience. We sold them the same car with the hail damage in 45 minutes for $13,000.

Hope this helps you stay away from this dealer.