David Crowell

Review of Toyota of Wilmington

Went in for mileage check up and state inspection....

Went in for mileage check up and state inspection. In and out in about 60 minutes.
Waiting room had plenty of room for separation and distancing and was clean. Casey Meadows was superb. Friendly and professional.
Follow up. Went in for a major recall on Rav4. Brandon Brown was the service manager for me and was superb. He kept me advised every step of the way. When the repair took longer than expected,he let me know and arranged for a shuttle to take me home. Chet, the driver, was polite and talkative and made the whole inconvenience actually enjoyable.
Very impressed with that whole experience. Great job by the service department.