Two Dunkins in Maine -- one in Waterville and one ...

Two Dunkins in Maine -- one in Waterville and one in Oakland -- have provided in excusably bad service, and there is no way to get in touch with anyone in management (corporate or local) to tell them about it. In Oakland, of the three employees working, one wore a mask, one didn't, and one had her mask down below her nose. I mentioned to her that the mask should go over her nose, and she said she knew that. I mentioned to her that the mask won't offer any protection if it's not over the nose, and she said she knew that, too. She did not, however, move her mask over her nose. With COVID cases skyrocketing, not wearing masks while working in Dunkin is very unsafe for all customers. I will not be going back to this Dunkin. I drove through at the store in Waterville, ordering a caramel macchiato. I paid at the window and waited for my coffee, which was taking so long, the car behind me was honking its horn. When I was finally given the coffee, I took a sip and found it was not caramel macchiato, and it was dreadful! I couldn't get anybody's attention inside the store for a good while, and when someone finally came over, I told her the order was wrong, and she turned to ask the server who had made it what was going on. His reply was, "She's already paid for it, so don't bother doing anything." I will no longer be bothering to go to Dunkin.