C

Carly Sommerfeld

3 years ago

I have been a patient there for the past 7 months....

I have been a patient there for the past 7 months. I agree that the doctors have been great and the nursing staff has been great, but the office staff has been horrendous. My husband and I have had several problems with the office staff. From them yelling things over the counter to me while I'm out in the waiting room breaking HIPAA laws, to never having done with they are going to do with our prescriptions, and to flat-out being rude. And of course when we have had enough and are rude back then they need to "turn it over to the manager". Which is okay with me because I prefer talking to the manager anyways. We are however in the middle of looking for new primary physicians and I would not recommend this practice only because of the office staff.

Comments:

No comments