Note: Changed from a 1 to a 3 star because I did e...

Note: Changed from a 1 to a 3 star because I did enjoy most of their programs for children and their families for free/fairly cheap and staff are pretty friendly & helpful any other time.

Disputed charges that had never gotten back to me about. After multiple attempts to reconcile my account I was unable to renew my material without going in which caused me to accrue late charges. I made the staff aware of the damages of the book beforehand and they set it aside but I was still charged. After multiple attempts I finally had it reconciled but they still charged me late charges for not being able to renew my books on hand. I made them aware of this.. They gave me a hard time about all of this. They have ALOT of damaged books so please be aware, check them and make sure they make the notes onto the account before you leave the library.