Adam Chamberlain

Review of Pacific cycle

The customer service at this company is lacking be...

The customer service at this company is lacking beyond belief, I would give zero stars if I could! I have emailed a simple request for some help on bike parts I need and got zero responses to about 6 emails in almost a month! I tried every customer service email available. My next step is creating new social media accounts so I can bash them there too, and maybe get a response. It's my 9 year old who can't ride his new bike that is really suffering from the lack of any human customer service!