3 years ago

My son attended college here for 3 years with mini...

My son attended college here for 3 years with minimal input to the difficulty of navigating his way through college financial aid- class issues- available classes etc. very limited guidance and it's always .."someone else's department or job" It takes 3 days minimum to get a response via phone or email and when you do they send you to someone who lacks a human condition or ability to speak without judgment and they really only care about the money not the students! The administrative process is a nightmare. My son in his third year was diagnosed with a serious health condition and had to withdraw from school- he made the formal withdrawal request and left school to return home. He gave address change etc. the billing department never received address information from the business office and so they sent my son to collections prematurely rather than contacting him, us or making a resolution to make payments because someone didn't change the address in their system. When I called to work out an arrangement I had to speak with someone who said things so condescendingly like..."if your son had paid his bill" (side note: we didn't know that the amount was due as we had financial aid paying everything directly with student loans) they refused to help us and had zero compassion for the serious health issues- strain to pay the amount in 1/3 payments...which are sizable! On top of this, the Math Department is a joke- the professor for Calculus fails nearly all her students and yet the college does nothing to concern themselves with the ratio of failing students! No help or guidance what so ever, although they claim they have a tutoring department...student led tutoring is what it is and it's not always very satisfactory and rarely available when you need it most. :Library closes at weird hours and is unavailable in the evenings due to administrative cut backs etc. Sure wish I knew where the 20k a year went we paid! The cafeteria feeds our kids disgusting non- food vendor machine style foods! The fees and book requirements are a joke- 60-150 for a paper photo copied book that they use very little. Oh...and the college recruitment fairs by the big oil companies...don't hold your breath- they are looking at 4.0 students. This school can say all it wants to about it's success rate but seriously it is in the most mentally depressing area with nothing to do, and the employees hardly give a hoot about your kid and his or her success. Go somewhere where you can be sure to receive guidance and adept administrative and business staff. Choose a school that holds their students accountable and insists on educating them about the process of college and it's difficulties.

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