We arrived a bit early and the door was locked. W...

We arrived a bit early and the door was locked. When they saw we were waiting they unlocked the door and let us in. Got me to a room in a few minutes. Very professional on all aspects. However if you are use to having a bottle of water next to you, better bring your own. Only a small cup is furnish. Also had to ask for a wash cloth.
But really every thing was SSOO clean and my tech was fabulous. She explained everything.
Second trip to be fitted for mask..
My techs were very professional
Only problem was the ac vent was right above my head and appeared to be missing a panel which made the ac blow directly onto my head and face. Check EVERYTHING out in your room before settling down.