Matthew Thomason

Review of Lithia Kia of Anchorage

They had my car over 3 hours for an oil change and...

They had my car over 3 hours for an oil change and I don't think they did the service; I think they just forged the paper work to get paid. They never called me to get my car; I showed up just before they closed asking for my car. They wrote up the wrong car on the paper work as well. The sticker for the oil change service was not changed. They also had no idea of where my car was or had been; so I feel they didn't call me to pick up the car because they never changed the oil.