They do not have a front office, if you have probl...

They do not have a front office, if you have problems with your peripherals and you are in the neighborhood then you should not stop by. The only thing that is possible is to make an appointment with the so-called field staff who will then visit his diesel vehicle.
After many requests this has not yet been adjusted, actually embarrassing in the 21st century.
Furthermore, many products are not in stock so delivery times of eg a simple iPhone runs up to 6 (!) Weeks.

The worst of all this is their monopoly position, you can not ignore it