Went on a Tuesday. Lobby and Gift shop was so pa...

Went on a Tuesday. Lobby and Gift shop was so packed, you could barely get to restaurant. The wait even with the Landry s VIP card was three hours long. Staff was overwhelmed. We left and went elsewhere. We called and made a reservation for Wednesday the next day at noon. If we had not promised the kids that we would take them, we would not have gone back.
Wednesday, even with reservation, we were told it would be 1.5 hour wait, but that card would shorten wait to 45 minutes. We did wait. Food was not good. The line to purchase item from gift shop was all the way to outside door. There were extra registers, but no one to man the them. We will not be going back to the rainforest cafe in Galveston. Waitor was superb. The owner of the his restaurants needs to go undercover and check them out himself.