THE PEOPLE THAT RATE THIS ANYTHING BUT A ONE STAR ...

THE PEOPLE THAT RATE THIS ANYTHING BUT A ONE STAR ARE IN COMPLETE DENIAL, And HAVE LOW STANDARDS OF QUALITY HOSPITALITY. First of all upon check in their system was down, but they had it printed out, cool...but they had the wrong balance due! Quickly rectified by showing them my bank statement however that shouldn t have been.

Secondly, as I m checking in a guest is completely irate about the customer service and cleanliness of the hotel, I was utterly shocked that I was witnessing it first hand...as I get my room, I begin to walk there with my daughter, this place is trash, the room smells like a mildewed basement, there are roaches we killed two as we walked in.....the couches are extremely dusty as are the light fixtures...I m supposed to check out Wednesday, I ll be leaving tomorrow. I at least want my child to have some fun in the park which doesn t look that bad....DO YOURSELF A FAVOR AN DONT STAY HERE! It s DISGUSTING!!!! I ve never been so disgusted in my life with a hotel.