I was always told that if I need a surgery or to g...

I was always told that if I need a surgery or to give birth to NEVER do it at Kendall regional, yesterday.. I understood why...

Yesterday we took my father in law to get his knee cap surgery... We we're told that he needed to be there at 10:30am (so we we're on time) he didn't got admitted untill way after... Like around 1:30pm or 2pm (more or less) surgery was done at 3:30pm... And from there... NO ONE BOTHERED to come and informed us how things went and how he was... It felt like we had to be chasing the nurse. All for her to disregarded us w/ a 'things are well, he is in recovery... You have to wait an hour to see him"... And one hour went by... Then she said.. "another 40mins" time went by... And still no firm words on why we couldn't see him or what was goin on... So finally I got up to have a few words w/ these nurse that kept saying "40 mins... 1 more hour" and I take very disrespectful how she didn't even knew the name of my father in law! They treat w/ ppl not animals and have not even the respect to learn the name for when they approach the family! Also she knew he had a room and didn't told us.... So short story.. my father in law finally entered his room around 8pm (a little after 8pm) the nurse who kept saying another hr.. and 40 mins.. came in w/ who stated being in charge of the department of surgery (no name was provided) and stated "I want to apologize for whatbhape.. we are short on staff and this nurse is not even supposed to be doin this"

From my hypothetical perspective.... If someone is to cover a position washing dishes... That person should become the best dish washer ever..

So in another words... If this nurse was to be filling in a position.. she should of informed us exactly what was goin on w/o beating on the bush saying "one more hour.. another 40mins"... Using excuses just shows the lack of professionalism and lack of organization goin on at this place...

Makes me feel like a family member needs to work there for my father in law to have a better treatment...

It is kind of messed up... Cause I'm sure they are quick on charging the insurances on the spot! Yet treat you horribly! These ppl forget they get paid cause of us.. not the other way around....

So if you want to avoid hassle and a bad experience .. DO NOT GO TO KENDALL REGIONAL!!!

believe me... You can't trust staff that doesn't treat patient's the right ethical way!!!