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StangGal 68

4 years ago

Avectus called me trying to collect a $10,000 bill...

Avectus called me trying to collect a $10,000 bill that I never received or even knew anything about. When I call the hospital to try to figure out what is going on, the hospital has no record of me owing a bill such as this. They connect me back to an Avectus rep. I question why a bill was never mailed to me and how 2 x rays could cost $10,000? When tell the rep that I am going to contact TN Consumer Affairs about this, she then tells me that after looking into it, my medical insurance had already paid the bill, and I only owed $1,000.
How is this legal?? They were very rude and tried to come across as a collection agency (which they're not), trying to scare me into giving them money that is not owed! I am turning this incident over to the TN Consumer Affairs for investigation.

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