Ms. Thompson

Review of Holiday Inn Express Hotel & Su...

After having a bad experience with Baymont Inn aro...

After having a bad experience with Baymont Inn around the corner and another Holiday Inn in Columbia I decided to give this one a try. The receptionists that we encountered were nice. Our first room was dirty, especially the bathroom, but the second room was good. I wish there was more table/desk space for children to be able to eat at. I love the remodeling of the place, all the lights and sockets, the spaciousness of the room and the comfort of the beds. I'm not sure if the lobby was part of the remodeling but it needs an update, or maybe just some better decor and a deep cleaning. The breakfast was good cinnamon rolls, sausage patties, scrambled eggs served in a to-go plate and coffee/juice/milk. I expected the pool to be like the one at Holiday Inn in Atlanta but it was nowhere near the same. I called before booking to find out if it was a heated pool and was told that it was. The pool was cold and non-chlorinated. Even though the pool (the only reason that I chose this hotel) wasn't up to par I'd still stay here again in the future.