I usually order from the N Quincy location even th...

I usually order from the N Quincy location even though this one is closer. I decided to give this location and chants despite its terrible reviews. I ordered online, which is a feature that I really like and accounts for one of the two stars that I gave. I received an email stating that my order would be delivered in approximately 30 minutes. When I hadn't received my dinner 20 minutes beyond that half an hour, I called the location. The woman that answered the phone was polite, apologized for the delay and assured me that my dinner would be delivered shortly. The driver showed up 15 minutes beyond that, 35 minutes beyond the the 30 minute delivery estimate. The music in his car was so loud that when he pulled into the driveway my house was rattling - it's 9:30 p.m. and I have a sleeping infant. However, he too was polite but made no mention of the late delivery. On top of this, my pizza is cold. There's a reason for the terrible reviews at this location. Don't give it a chance like I did.