I have nothing good to say about this group as the...

I have nothing good to say about this group as the interaction I have had.. I ordered a cardboard recycling bin at the end of May 2018 on a monthly pickup As I respect the environment and recycling practices. The first pickup they missed so I politely phoned them to let them know. They assured me they would be there the next day. A day goes by and still no pick up so I gave them another call. This time I wasn t very pleased. I told them to take the bin back as I haven t had the service they had made me sign contract to. The customer service maintenance manager then sent me a registered letter giving me 3 options. Buyout the contract in its entirety, assign to a 3rd party or transfer the agreement to a new location. they have not once picked up on time. So what choice but to stick out the service... we ll another month goes by and again a missed pickup. I am absolutely appalled by the level of customer service that this company provides and will not ever recommend this company to anyone. If anyone else has a story like this please share because they can make the contracts however they are unable to actually keep their side of the contract. The other point before you sign that contract is pay close attention to the auto renewal terms at the end. !! I am very willing to discuss this with any of the supersave group at anytime, however I really am disgusted to this point. The last point here would be that I have to give at least a star for at least answering the phone and because it will not let me post without a star.