Alexandra Lozano

Review of Volkswagen Bank France

Vehicle returned in November 2018 following the ex...

Vehicle returned in November 2018 following the expiration of the rental contract.
Fine received for lack of parking in March 2019.
After being strolled through all of the company's services for more than 9 months, my countless emails and calls to try to regularize the situation were in vain.
December 2019: entry into my account by the public prosecutor of the sum of 375 euros.
No news from Volkswagen Bank.
I am distressed by the low regard your company deigns for its customers.
This is the third vehicle I have taken from you, it is true that I expected a little more attention but above all professionalism!
It is deplorable to note that a brand such as Audi, which claims to be prestigious, is so poorly represented.